The Washington Post -  One day last summer, the newest member of YOTEL Boston’s housekeeping team pulled up to work in a big crate. “It was an imposing box,” recalled general manager Trish Berry, who watched as a team of robotics professionals then unpacked the employee, a tall cleaning bot nicknamed “Vi-YO-Let.”  READ MORE Yotel Boston’s [...]

FMLink -  Global building technology society ASHRAE’s Epidemic Task Force has released new guidance to address control of airborne infectious aerosol exposure. According to the group, an infectious aerosol is a suspension in air of fine particles or droplets containing pathogens such as the SARS-CoV-2 coronavirus that causes COVID-19, that can cause infections when inhaled. [...]

IFMA’s FMJ Magazine -  As health care facility managers navigate transitions from COVID-dedicated spaces to general patient care areas and back again to respond to rising hospitalizations, many are focused on building stronger levels of flexibility and resiliency to ensure the safety of patients and staff…READ MORE

Hotel Management -  Following successful pilot programs in North America, Europe and Asia, Accor is rolling out a new digital key solution to provide a contactless guest journey in its hotels. Named “Accor Key,” the solution will provide customers with a keyless door entry solution, which customers will access via Accor’s digital key app. This [...]

Skift – Hotel room revenues may have tanked during the coronavirus pandemic, but some leading operators in the industry hope underutilized kitchens can pave the way for future profits. Even before the pandemic depleted hotels of high occupancy rates and coveted business like corporate travel and conventions, full-service hotel owners struggled with food and beverage [...]

Hotel Management -  A six-month follow-up to the fall’s “J.D. Power Hotel Guest Satisfaction Index Study” reveals some compelling insights into what guests are demanding from hoteliers. Guest responses from June to November 2020 make it clear that hotel teams are working hard to maintain cleanliness and safety protocols—and that guests are aware of the efforts. [...]