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How AI is transforming hotel wellness facilities and improving staff operations across all stages of the guest journey

Hotel Technology News It’s inevitable that modern advances in artificial intelligence (AI) and automation will impact the hotel industry. While much has been rightfully said about use cases like machine learning (ML) impacting personalized guest offers or microsegmentation and generative AI (genAI) helping with contextual marketing or summarization for staff, for this focused article let’s [...]

International brands, investors see increasing potential for lifestyle hotels

Hotel News Now via CoStar The lifestyle segment is no longer a niche sector flying under the radar in the hospitality industry. Lifestyle hotels are moving the needle with guests, spurring global brand companies to develop or acquire lifestyle brands and attracting investors who see money to be made.  Read More

Fall protection focus: rooftop fall protection systems

Buildings The activity on a building’s rooftop may go unnoticed to most, but it’s often critical maintenance that keeps the building’s operations running smoothly. Often, rooftops house many HVAC components, lighting, safety, security and other equipment that employees will have to service periodically. Read More

Hilton sets new growth record, adds 973 hotels and nearly 100,000 rooms

Lodging Magazine In a year when Hilton announced new partnerships and acquisitions and developed hotels worldwide, the company set records for growth. Hilton added 973 hotels and nearly 100,000 rooms in 2024, the single biggest increase in rooms in Hilton’s more than 100-year history, achieving net unit growth of 7.3%. Read More

How to choose the right sustainability certifications for your hotel business

Green Lodging News Hotel sustainability certifications are no longer a specialized distinction but an essential means of meeting market demand. With 73% of global tourists preferring to stay in hotels that apply sustainable practices, green certificates increasingly play a key role in influencing consumer choices. Read More

8 reasons to plan landscaping projects in the winter

FacilitiesNet Grounds managers know a well-designed landscape will increase the public perception and value of a property. Planning landscaping projects during the winter months offers many benefits. This season provides unique opportunities for facility managers. By starting the process during the winter, managers can ensure a successful and beautiful landscape by spring. Read More

Smart boilers keep Gaylord property running efficiently

Facilities Net  On a property that includes more than 1,500 rooms and 2 million square feet on an 85-acre property, facility maintenance teams have plenty of other responsibilities to monitor at the Gaylord Rockies Resort and Convention Center in Aurora, Colorado. Read More

How hotels are thinking about gen AI

Skift  Hotel companies are continuing to game out how the innovations and disruptions brought about by generative AI will impact them. But it’s still early days. “There’s been a lot of hype,” said Jess Petitt, SVP of commercial strategy, insights, and analytics at Hilton. Read More

Building check-ups and diagnostics: ensuring your infrastructure stays fit and healthy

Buildings Throughout my three decades of championing building technologies and services, I’ve seen structures built from the ground up, 100-year-old buildings modernized, and everything in between. Within those phases, I’ve witnessed the importance of maintaining resiliency throughout the lifecycle of a building — and the consequences to occupants and the environment when systems are left [...]

Hilton builds latest hotel in fast-growing Tennessee county

FacilitiesNet As the Middle Tennessee’s first full-service hotel built in nearly a decade, the eight-story, 244-room Hilton Franklin Cool Springs offers one of the only roof-level patios in town plus a stylish lobby and contemporary guest rooms with Tubelite thermal entrance systems and floor-to-ceiling window wall. Read More

Prevent costly repairs with envelope maintenance

Facilities Net The main reasons facility managers should maintain a building envelope are life safety, water tightness and efficiency. “You need to do things to improve water tightness and improve the integrity of the building, including putting on a new roof, restoring walls, replacing windows for energy efficiency, and upgrades that improve energy efficiency,” says [...]

The links between climate change and mold and mildew proliferation in commercial buildings

Buildings Most of us have dealt with mold and mildew before. Brought into our homes by high levels of humidity, inclement weather or leaky pipes, what starts as an inconvenience often turns quickly into a serious problem. Mold and mildew have various effects on our health and wellbeing and can also erode property value if [...]

How are hotel rooms designed? Here’s how Hilton gets guest spaces check-in ready.

USA Today As I walked down the halls of the upcoming Printing House Downtown Nashville, Tennessee, hotel, I stepped around cardboard boxes and cables. But as I entered a guest room on the 11th floor in late April as part of a hard hat tour, the dusty concrete floors gave way to clean, wide planks [...]

6 skills facility managers need to showcase

Facilities Net On the surface it might seem a facility management professional and a NASA astronaut do not have much in common. Upon closer examination, however, the skills and abilities performed by facility personnel are not particularly different from what a NASA search committee looks for in a potential astronaut. It is really a matter [...]

Key tips for building envelope maintenance

Facilities Net Building envelopes in institutional and commercial facilities are like a suit of armor, protecting the six sides of a building — the ground floor, the four walls and the roof, from outside hazards. Building owners and facility managers must know their envelopes inside and out and make sure they stay in good condition [...]

Key tips for building envelope maintenance

Facilities Net Building envelopes in institutional and commercial facilities are like a suit of armor, protecting the six sides of a building — the ground floor, the four walls and the roof, from outside hazards. Building owners and facility managers must know their envelopes inside and out and make sure they stay in good condition [...]

Key tips for building envelope maintenance

Facilities Net Building envelopes in institutional and commercial facilities are like a suit of armor, protecting the six sides of a building — the ground floor, the four walls and the roof, from outside hazards. Building owners and facility managers must know their envelopes inside and out and make sure they stay in good condition [...]

Beyond the stripes: Leveraging parking lot and maintenance trends

IFMA’s FMJ Magazine The parking lot and property maintenance services industry is constantly innovating, and to keep up with the growth potential, FM service providers must do the same. It is a competitive field, but there are ways to stay ahead, namely being aware of industry trends. Knowing how to leverage these trends — incorporating [...]

What to look for when buying disinfection solutions for senior care settings

iAdvance Senior Care Wheelchairs, commodes, carts and more are used daily in senior care communities, posing an ongoing cleaning and disinfection challenge. Senior care communities must meet standards for cleaning and disinfecting such medical equipment but given staffing shortages, stretched budgets, and increasing quality of care metrics, the challenge of meeting these standards is only [...]

Why hotels are saying goodbye to plastic key cards

nside Hook Travelers are accustomed to checking into a hotel and receiving a shiny plastic keycard. Since 1978, electronic plastic keycards have become standard for hotel guests, who can access their rooms with a simple swipe or insertion. But as single-use plastic is being eliminated from properties, the plastic keycard has become an antiquated tool. [...]